Support Center

Getting Started

Welcome to BurnTracker, your all-in-one fitness and calorie tracking app. Here's how to get the most out of your experience:

Setting Up Your Profile

To get accurate calorie calculations, please complete your profile with your height, weight, age, and gender. This helps our app provide personalized metrics for your workouts.

Tracking Your First Workout

Starting a workout is simple:

  1. From the home screen, select your activity type
  2. Tap "Start" to begin tracking
  3. When finished, tap "End" to complete your workout
  4. Review your stats and save your workout

Apple Health Integration

BurnTracker can sync with Apple Health to provide a comprehensive view of your fitness data. To enable this feature, go to Profile > Settings > Health Integration.

Frequently Asked Questions

How accurate are the calorie calculations?
BurnTracker uses industry-standard MET (Metabolic Equivalent of Task) values combined with your personal profile data to calculate calories burned. For most activities, our calculations are within 10-15% accuracy compared to laboratory measurements.
Why does the app need my location?
Location access is only required for tracking distance, pace, and route during outdoor activities like running, walking, or cycling. You can still use the app without location permissions, but distance tracking will be less accurate.
Is my data stored in the cloud?
No. BurnTracker stores all your workout data locally on your device. We do not upload or store your personal information on any servers.
How do I delete my data?
You can delete individual workouts by swiping left on any workout in your history. To completely remove all app data, you can uninstall the app from your device, as all data is stored locally.
Can I export my workout data?
While the app doesn't support direct export, if you enable Apple Health integration, your workout data will be available through the Health app.
How can I improve battery life while tracking?
For long workouts, you can reduce battery usage by:
  • Turning off the screen during workouts (tracking continues in the background)
  • Closing other apps running in the background
  • Starting with a fully charged device for long workouts

Troubleshooting

GPS Accuracy Issues

If you're experiencing inaccurate GPS tracking:

App Crashing

If the app crashes or freezes:

HealthKit Sync Problems

If workouts aren't syncing with Apple Health:

Contact Support

Need more help? Our support team is here for you.

For any questions or support requests, please email us at: BurnTrackerSupport@fluentafast.com

When contacting support, please include:

We aim to respond to all support requests within 24-48 hours.

Privacy Policy

BurnTracker is committed to protecting your privacy. Our app stores all your workout data locally on your device and does not share your information with third parties.

For our complete privacy policy, please visit: Privacy Policy